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Why isn't decentralization like a regular accounts (PayPal/card/bank)?
Centralized: If you lose your password, they restore your entire account because you're under their complete control.
Decentralized: If you lose your seed, it's like saying goodbye to your money. Everything is gone forever. You own yourself.
The lesson in Web3 wallets:
If they don't have your keys, they don't have your assets.
If you lose your keys, you lose yourself.
Keys (the initial required phrase of 12 words)